Source: CIO Magazine On:
Since the beginning of the year, there has been a significant uptick across health plans, healthcare providers, and analytics firms utilizing AI to change how healthcare is delivered and how patients can be more engaged in their care.
AI applications in healthcare are all over the map today. Data from my firm’s digital health intelligence database, DamoIntelTM, has identified a significant rise in the launch of AI use cases across clinical and administrative areas in 2020. An analysis of AI/ML applications deployed by the top 50 health systems across the United States identifies that AI-enabled solutions fall into multiple technology categories: machine learning, natural language processing (NLP), conversational interfaces such as chatbots, and robotic process automation (RPA). COVID-related use cases in clinical and administrative areas contributed to the growth in adoption of newer technologies such as chatbots in healthcare.