Source: CIO Magazine On:
You know the saying: A picture is worth a thousand words. But in the post-pandemic era of work that many are calling the next normal — where agile businesses require both complex processes and clear communication — a good visual might be worth closer to a million.
Organizations in the next normal are cross-functional, collaborative and depend on multiple stakeholders coming together and aligning their unique roles to achieve a shared vision. However, coordinating that vision can pose its own problems. According to respected project management expert Harold Kerzner, project leaders spend 90% of their time communicating, and that is often in the form of complex, word-heavy documentation that can add more confusion than clarity.