Source: CIO Magazine On:
A “value stream” is often defined as the process that creates a product or service for which your customers are willing to pay. This definition, while technically accurate, is too vague. That’s a problem because getting value streams wrong can cause long-lasting and far-reaching damage for your organization. On the other hand, getting it right can help you stay competitive.
Successful value streams follow lean principles and put customer value at the center of work. They ensure that an organization continuously increases customer value and eliminates waste.
Here are five things to keep in mind as you create your value streams:
1. Start at the Beginning
Who best understands which factors your customers value? It’s usually not someone in IT. Many value streams do, however, only include the teams associated with DevOps. Good value streams start with the teams that understand features and services that customers value. These individuals can also quantify value based on customer feedback and market research. Without understanding your customers’ needs and expectations, you can’t know if any of the work being done is actually valuable.