Total Cost of Ownership for Point of Sale Systems
 This white paper uses the total cost of ownership (TCO) model to evaluate advanced store system software.
Is Cloud Computing Cheaper than On Premise?
 A high level overview of cloud computing, its benefits and value versus on-premise application deployment.
Ten Top Reasons Why an Organization Should Be Using Conferencing Services
A look at some of the often overlooked benefits of conferencing services to different levels of an organization.
Getting Real About Customer Lifetime Value
Managing for customer lifetime value is a wonderful ambition but remains a pipe dream for most companies.
Customer Lifetime Value Toolkit
What is the lifetime value of a "customer"? Use this simple but powerful toolkit to get an answer.
Turning shoppers into advocates: The customer focused retail enterprise
Despite good intentions, what retailers deliver is not always what shoppers want. Bringing customer insights into everyday operational decisions can help retailers close the gap.