it cost accounting

IT Chargeback Case Study

This paper discusses the design, implementation of an activity-based cost management model, integrated with a service- level billing mechanism – including, electronic SLAs, IT service- level performance metrics, and sample Customer Feedback surveys.

IT Financial Management and Cost Recovery

This whitepaper discusses ways to gain insight into costs across portfolios, vendors and resources so an IT Organization can develop meaningful IT financial management and recovery processes to better align IT planning and budgetary decisions with business goals and simplify cost allocation to business units.<br />

e-Book – A Framework for Cost Management

This e-book details a business driven framework for cost optimization. An excellent resource for the CIO to understand how to cut fat without touching muscle. MUST Read! (550+ pages)

Best Practices for Shared Services Chargeback

This presentation discusses best practices for shared services chargeback – what is the objective? how to go about it? what are alternative models/frameworks/methodologies for chargeback? – with illustrative examples.