This case study illustrates the use of a structured approach to IT cost optimization.
This paper discusses the design, implementation of an activity-based cost management model, integrated with a service- level billing mechanism – including, electronic SLAs, IT service- level performance metrics, and sample Customer Feedback surveys.
This whitepaper discusses ways to gain insight into costs across portfolios, vendors and resources so an IT Organization can develop meaningful IT financial management and recovery processes to better align IT planning and budgetary decisions with business goals and simplify cost allocation to business units.<br />
This presentation delves into effective ways of managing ICT finances
This guide discusses Budgeting for an IT Strategy with a focus on calculating the true total cost of an initiative.
This paper presents an activity based costing (ABC) based model for information technology services developed at an international company.
This paper presents a framework for cost optimization – reduce spend while maintaining high service and quality.
This e-book details a business driven framework for cost optimization. An excellent resource for the CIO to understand how to cut fat without touching muscle. MUST Read! (550+ pages)
This whitepaper discusses using enterprise architecture as a tool for information technology (IT) cost management.