it value add

ICT Investment Management Guide

This comprehensive guide provides policy, principles, process, framework, and examples for a complete and thorough management – identify, select, evaluate, fund, deploy, monitor – of major investments. You can adapt this guide to create your own Information Technology investment management process and framework.

Does IT Matter?

This presentation presents six rebuttals to the "IT Doesn’t Matter" article.

Framework for IT Driven Economic Value

This presentation introduces a framework to assess the impact of information technology – electronic communication – on economic market structure and to prove that market economies are more conducive in an electronic communication environment.

Do Market Oriented IT Organizations Produce More Value?

This research study determined that organizations that clearly define sources of value provide superior value to customers – consequently, creating more business value. To prove its point, the researchers developed metrics to quantify value discipline choice and clarity and explored the relationship between market orientation and value discipline clarity. Can these lessons be applied to an IT Organization?

Public Return on Investment (ROI)

How do you measure return on investment in the public or government or not for profit sector that do not produce revenues or profits and differentiation is really not a factor? Public Return on Investment (ROI) is a framework for measuring value of IT investments in these environments.

How Does IT Create Business Value?

This presentation discusses the IT organization at General Motors – key roles and responsibilities – and how it adds value to the business. (This is a pre-meltdown and bailout presentation so much might have changed since!)

IT Chargeback as a Tool for Business IT Alignment

This research analyzed IT chargeback in different organizations and reached the conclusion that IT chargeback approach could facilitate useful discussions between the IT unit and business units about business priorities and the value of IT services.

The Digital Company 2013 Part 2

This research addresses the question: How technology will empower the customer? The first part explored the changes to come in how companies interact with their customers. This paper focuses on what types of workplace practices, information management and IT delivery structures will be needed to operate and secure the open enterprise and what all these developments hold in store for the respective roles of the information technology (IT) function and the chief information officer (CIO).