it value measurement

Business IT Alignment – Metrics That Matter

  This whitepaper provides valuable insight into business it alignment, measurement of business value created by IT, measurement of this IT value and making better decisions based upon this measurement.

A Primer on Economic Value Added (EVA) Framework

An excellent guide to Economic Value Added (EVA) – it introduces the framework and provides good guidance on it use. The handbook approaches the topic from a general manager’s perspective (not from a quant jock’s perspective) so it makes the concepts easier to understand.

Assessing Value of IT Innovations

How do you assess the value created by IT in the private sector? In the public sector? Is there a common framework that can be employed for both?

Measuring IT Success at the Bottom Line

IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits.