This whitepaper provides valuable insight into business it alignment, measurement of business value created by IT, measurement of this IT value and making better decisions based upon this measurement.
An excellent guide to Economic Value Added (EVA) – it introduces the framework and provides good guidance on it use. The handbook approaches the topic from a general manager’s perspective (not from a quant jock’s perspective) so it makes the concepts easier to understand.
How do you assess the value created by IT in the private sector? In the public sector? Is there a common framework that can be employed for both?
Excellent paper on IT value measurement. This framework powered Baseline’s 500. Very informative.
Very good discussion on IT Value and ROI measurement.
IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits.
Your tax dollars at work? Can "Government", "analysis" and "results" be used in the same sentence? We report, you decry!
A "How to" guide to IT value measurement.
An overview to Value Measuring Methodology (VMM).
CIOs are caught in a vicious circle of "cost cutting" begetting more cost cutting expectation! How can you get out front and demonstrate IT’s value?