ITIL Business Cases Collection

The “ITIL Business Case” category is a vital resource for CIOs, IT executives, and technology leaders, offering a collection of articles and documents focused on developing and applying business cases within the ITIL (IT Infrastructure Library) framework. ITIL is a widely recognized framework for IT service management (ITSM), providing guidance on designing, implementing, and maintaining efficient IT services that align with business objectives. As part of our CIO Reference Library, this category aims to help IT leaders effectively leverage ITIL business case development to justify IT service management initiatives, secure stakeholder buy-in, and maximize the value of IT investments.

By exploring this category, you will gain insights into:

The importance of developing a strong business case when implementing ITIL-based IT service management initiatives, including its role in securing funding, support, and stakeholder buy-in
Key components and elements of an effective ITIL business case, such as objectives, scope, benefits, costs, risks, and return on investment (ROI)
Best practices and methodologies for developing, presenting, and evaluating ITIL business cases, considering the various stages, processes, and practices involved in IT service management
Techniques for integrating ITIL business case development with IT governance, IT investment management, and other industry frameworks to ensure a holistic approach to managing IT within your organization
The impact of emerging technologies and trends, such as digital transformation, cloud computing, and data analytics, on ITIL business case development and decision-making
Case studies, success stories, and lessons learned from organizations that have effectively applied ITIL business cases to drive IT performance and business value
Expert opinions, commentaries, and thought leadership on the future of ITIL business case development and the implications of emerging trends for organizations across industries and sectors

By staying up-to-date with the latest ITIL business case resources, CIOs and IT leaders can make informed decisions that help their organizations achieve strategic goals and maintain a competitive edge. Visit this category regularly to discover new content and resources that will provide valuable insights, practical guidance, and information on the latest developments in ITIL business case development, enabling you to drive value and success in your organization through effective IT service management practices.