Topic: outsourcing article

Introduction to Outsourcing Models

The authors discuss aligning sourcing strategy with business objectives i.e. results driven strategic sourcing. The white paper introduces common outsourcing models that produce results – staff augmentation, managed services, project outsourcing, and out tasking.

Capability Sourcing Overview

A quick discussion on outsourcing – why outsource? what to outsource? whom to outsource it to? it is all about business value – outsourcing helps an organization focus on their core competencies so the promise is that creates more business value.

Factors Driving Outsourcing Project Efficiency

This whitepaper makes the case for quality – the authors argue that cost per hour does not reflect the true "efficiency" of an outsourced project; quality processes do.

IT Outsourcing Trends and Implications

This (dated) paper tracks the trends in international sourcing of information technology services and discusses their implications. 

Best Practices for Smarter Sourcing

Can Information Technology, which is critical to an organization’s success, deliver without a sourcing capability? The authors argue that not only is a sourcing strategy critical to IT value but also that a successful strategy requires a focus away from

Best Practices in Communicating Global Outsourcing Initiatives

This research paper stresses the need for an effective communication strategy to ensure success of an outsourcing initiative – to be effective a communication strategy must have both an internal and external component with its own objectives, guidelines, and tactics.

Which Buyers’ Skills Shape Supplier Performance?

This paper studies how buyers’ technical expertise and supplier governance skills shape their satisfaction with suppliers’ performance i.e. price, quality, and cooperativeness of products or services bought.

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