This research explores the key role of metrics and analytics in outsourcing success – delivering not just cost savings but also superior strategic business value. Excellent Read!
This white paper examines key functions in facilities management outsourcing, describing specific considerations and challenges for each. A distinction is made between critical activities that deserve a high degree of management attention, and activities that may merit less consideration,thereby freeing up management to focus on what really matters.
A quick discussion on outsourcing – why outsource? what to outsource? whom to outsource it to? it is all about business value – outsourcing helps an organization focus on their core competencies so the promise is that creates more business value.
This research report discusses how top companies use technology and partners to create a world class logistics capability.
This whitepaper makes the case for quality – the authors argue that cost per hour does not reflect the true "efficiency" of an outsourced project; quality processes do.
This whitepaper identifies key concerns and discusses best practices to address them to secure data and intellectual property in offshore outsourcing relationships
This white paper discusses vendor management best practices for successful IT and business process outsourcing.
This paper discusses the key learning/best practices, that lead to high performance outsourcing, gleaned from the masters i.e. executives who have been there, done that and can claim success in the world of outsourcing services!
This research paper discusses the outsourcing life cycle, what should be outsourced, and best practices for data center outsourcing.
Can Information Technology, which is critical to an organization’s success, deliver without a sourcing capability? The authors argue that not only is a sourcing strategy critical to IT value but also that a successful strategy requires a focus away from cost to competency.