This whitepaper helps senior IT leaders answer four key questions: why outsource, when to outsource, how much to outsource and where to outsource.
Outsourcing Vendor Management defines outsourcing, discusses the latest trends in the outsourcing industry and then defines vendor management and presents a vendor governance model.
This research case study examines the failure of outsourced IT systems and proposes a theory and framework to predict and avoid such failures.
An overview of a portfolio based approach for outsourcing of IT applications.
10 strategic sourcing best practices that can help ensure success.
Introduction to eSourcing Capability Model provides a bird’s eye view to understand and use the eSCM model developed by Carnegie Mellon.
This presentation describes a 7 step process to strategic sourcing.
This paper discusses the holy grail of outsourcing – better service at a lower cost!
This presentation provides tips on performance based standards and metrics for acceptable quality levels.
Outsourcing Management Body of Knowledge (OMBOK)™ is a framework for professional outsourcing