This is an in-depth discussion on human behavior in organizations – what drives people is critical to understanding how to manage them – and group dynamics. CIOs must understand both in order to lead an IT organization that consistently delivers value to the enterprise. MUST Read. (650 pages)
This comprehensive guide provides policy, principles, process, framework, and examples for a complete and thorough management – identify, select, evaluate, fund, deploy, monitor – of major investments. You can adapt this guide to create your own Information Technology investment management process and framework.
This presentation discusses the use of information technology as a strategic weapon and presents and approach for IT strategy formulation.
This article applies Michael Treacy and Fred Wiersema’s value discipline concept to analyze and align IT initiatives with business goals to maximize IT value.
This case study discusses the merits of the EFQM excellence model, its implementation, and lessons learnt at a major insurance group in Europe.
This research study determined that organizations that clearly define sources of value provide superior value to customers – consequently, creating more business value. To prove its point, the researchers developed metrics to quantify value discipline choice and clarity and explored the relationship between market orientation and value discipline clarity. Can these lessons be applied to an IT Organization?
How do you measure return on investment in the public or government or not for profit sector that do not produce revenues or profits and differentiation is really not a factor? Public Return on Investment (ROI) is a framework for measuring value of IT investments in these environments.
This seminal article on value disciplines is a MUST read. It discusses the basis of competitive domination: differentiated value! Those who define it, deliver it and take it out of their competitors’ reach win. Hands down.
This paper introduces and discusses the DeLone and McLean model for information systems success.
This working paper presents the "Cranfield Enterprise Model:" A framework for business information modeling.