This guide provides useful advice on creating partnerships with key solution providers. These alliances improve delivery quality and benefit realization at the same time sharing risks with key suppliers.
This whitepaper makes the case for quality – the authors argue that cost per hour does not reflect the true "efficiency" of an outsourced project; quality processes do.
Procurement organizations are increasingly powerful with some controlling as much as 50% of the organization’s spending. Can they handle the challenges of the 21st century organization such as decreasing supply chain complexity, reducing product time to market and stimulating supplier innovation? What needs to change?
This presentation examines the key issues with outsourcing and recommends approaches to address them.
This paper studies how buyers’ technical expertise and supplier governance skills shape their satisfaction with suppliers’ performance i.e. price, quality, and cooperativeness of products or services bought.
This paper explores the relationship between relational governance and formal contracts in creating better supplier performance in outsourcing.
This presentation discusses the top ten legal issues in outsourcing contracts
Outsourcing Vendor Management defines outsourcing, discusses the latest trends in the outsourcing industry and then defines vendor management and presents a vendor governance model.
This research case study examines the failure of outsourced IT systems and proposes a theory and framework to predict and avoid such failures.