This white paper provides a structured, vendor and industry independent, step by step approach to vendor evaluation and selection. CIOs can gain understanding of the considerations, and challenges of vendor selection process, and how to solve these challenges.
This whitepaper presents a generic template and guidelines for vendor selection. It does not promise to be a complete or definitive work on the topic nor a de-facto standard for vendor selection.
This presentation examines the key issues with outsourcing and recommends approaches to address them.
This paper studies how buyers’ technical expertise and supplier governance skills shape their satisfaction with suppliers’ performance i.e. price, quality, and cooperativeness of products or services bought.
This paper introduces a supplier evaluation framework and process that focuses on building sustainable supplier relationships based upon core values.