This presentation makes the case for CIO leadership in web 2.0 – first, it lays the foundation through a discussion on best practices that lead to successful communities and then illustrates them through case studies. CIOs have a real opportunity to get a seat at the table by learning, communicating and implementing the business value of web 2.0
This paper looks at the wiki phenomenon and how it fits into web 2.0 to enhance collaboration among geographically dispersed teams and groups. The discussion leverages extensive literature review and case studies to provide guidance on using wikis in the corporate context.
This paper discusses tips and issues with using social networking sites – creating business pages – or social media for business. The discussion also touches upon policies and guidelines to manage members/users who want to connect with your organization or its employees/members.
This paper discusses the public policy, regulatory and legal issues related to social networking with an emphasis on Twitter.
This whitepaper aims to serve as a reference and planning tool for B2B Web 2.0/ social media initiatives by answering a simple question: How to leverage Web 2.0?
This in-depth study (302 pages) reviews the roll-out of User Created Content (UCC) aka Web 2.0 and its economic, social, technical and legal challenges.
Interesting introduction to twitter – what is it? how to use it? – provides a good overview for beginners
This presentation provides insight into web 2.0, social networking and digital media for business value.
This step by step guide to creating a social community teaches you how to successfully plan, build and launch an online community built for your constituents.
Results of a workshop to identify benefits and concerns related to social media