This paper discusses that with more channels to market, smaller order sizes and the supply chain cost to serve; re-evaluating how companies manage orders can be an effective method to unlock value, continue to serve profitably, and critically drive improvement with minimal value
This paper discusses that in order to respond to business changes and recent unprecedented developments in the global financial services, companies need to fundamentally change the way they consume IT services. It contends that companies don’t need an IT vendor solely interested in maximizing its revenues and profits but a genuine partner with strategic interests that are aligned to their business needs.
This paper discusses how finding the ideal balance between full dependence on an external service firm (Outsourcing) and sharing responsibilities between internal and external resources (Co-sourcing)makes sense for businesses of any size.
This paper discusses the benefits of finding a strategic partner who can help with outsourcing and co-sourcing needs, businesses can gain advantages of working with someone who not only understands the issues but may also offer a fresh perspective.
This paper analyzes the evolution of outsourcing and discusses how companies can reap the benefits of a ‘Best-of-Breed’ sourcing approach given that the industry has moved into an era marked by shorter contracts, lower values, multiple vendors. It suggests that the organizations need to redefine and reinvent their approach to outsourcing.
This whitepaper describes a framework of achieving successive third party resource reductions through the use of a framework designed for the purpose of simplifying IT outsourcing through contractor consolidation
This paper explores the trend of consolidation of business and IT services across enterprise units into one or more Shared Services as a means of improving operational efficiency and reducing costs; its relationship to outsourcing. In addition it describes a structured approach for establishing Shared Services.
This paper discusses the "organizational and people" changes that need to happen in order to optimize a global sourcing program.
This paper discusses the typical application outsourcing pricing models and the alternatives to these models that are attracting the interest of CIOs and IT stakeholders.
This whitepaper presents a generic template and guidelines for vendor selection. It does not promise to be a complete or definitive work on the topic nor a de-facto standard for vendor selection.