Where is the fat? If HP has it right, then this article shows you the places where you can cut IT fat.
How did BT get a 19% improvement in unit cost at the same time it achieved 15% increase in customer satisfaction? How did they do it in one year!!
Does IT ROI matter? According to this research, “best in class” companies measure and track IT ROI to accomplish a 93% improvement in key metrics!
UPS is using IT to create competitive advantage for itself. Are they bringing “custom software” back?
The German engineering giant’s video-game-based modeling tool will allow companies to design factory equipment in a fraction of the time.
This paper provides the results from two total cost of ownership (TCO) based studies to make a case for migrating from mainframes to open system alternatives.
This case study uses Forrester's Total Economic Impact (TEI) to evaluate the financial impact of implementing the Sun Ray Virtual Display Terminals. The document shows all calculations and assumptions that go into creating this business case using Total Economic Impact (TEI).
This paper, as the name suggests, combines two classic models – Venkatraman's Strategic Alignment Model and Yu's Goal Modeling technique.
An excellent – and surprisingly in-depth – introduction to the balanced scorecard. What is it? What are its essential elements? What is a strategy map? How do you build a strategy map? How do you implement a performance based contract? How do you transition from first to third generation?
This strategic plan provides an example of aligning IT initiatives with enterprise priorities. Good read.