A Holistic Framework for e-business Strategy



This paper presents a Strategic e-Business Framework to define, execute and review e-business strategies. This framework provides a holistic approach for e-business strategy formulation and implementation.

  • Explains the development and implementation of the framework
  • Describes the adopted methodology to develop the framework,
  • Provides a review of different relevant approaches for e-business strategy formulation
  • Gives a detailed description of the framework and evaluates its capability
  • Recommends implementation consideration

An e-business strategy enables an organization maximize benefit from their investments in internet and related technologies. The lack of a clearly defined e-business strategy may result in the following problems:

  • Missed opportunities or insufficient resourcing of e-business initiatives
  • Inappropriate direction in e-business development without clearly defined objectives
  • Limited integration resulting in “silos”  of information in different systems
  • Resource wastage due to duplication and limited sharing of best practice across initiatives

It is important for all organizations to define an appropriate e-business strategy to guide its e-business implementation and support the overall corporate strategy. It is important to consider a holistic approach for e-business implementation, however, available approaches are ‘reactive’ and lack a long-term vision or strategy. This e-Strategy Framework bridges these gaps.




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