An Example of a Digital Modernization Strategy

A comprehensive digital modernization strategy example

This is an example of a strategy created to update and improve an organization's use of digital technologies to improve its operations and services. It shows the drivers, process steps, plans, and deliverables in a robust digital modernization strategic planning process. CIOs can use this example as a blueprint to create a digital strategy to modernize their own organization. (125+ pgs)

Situation

This example follows an organization that embarked on a journey to improve service delivery to its stakeholders, streamline processes, and increase collaboration across departments while driving sustainable social, economic, environmental, and cultural development in its community. It shows the analysis used to assist this organization in understanding its current digital state, identifying opportunities for improvement, and implementing a strategy to modernize its digital capabilities.

Objectives

The project had several objectives, including conducting a comprehensive review of the current state of digital (people, process, technology, data, governance, etc.), driving alignment with leadership and stakeholders on the vision and direction for the digital strategy, assessing opportunities for improvement across key departments, and developing a target state that aligns with the vision and the required strategic roadmap.

Deliverables

The project resulted in several deliverables, including a Corporate Digital Modernization Vision, a Digital Service Delivery Current State, a Digital Delivery Future State, a list of Draft Recommendations/Initiatives, an estimate of Potential cost savings, and a Digital Modernization Roadmap. The final report, which is divided into several sections, provides a detailed overview of the project's findings, including a Digital Maturity Score, key opportunities for modernization, and a roadmap for the implementation of recommended initiatives. Additionally, the report includes an analysis of potential cost savings and several appendices for further information.

Takeaway

This is an excellent example of the role a CIO plays in furthering the use of digital technology in meeting the goals and objectives of the business. It will help you understand how CIOs should work with business leaders and other stakeholders to develop a strategy that supports the organization's overall digital modernization efforts. This includes identifying the technologies and solutions that will be needed to achieve the desired outcomes and establishing a roadmap for implementation.