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Building an Effective IT Performance Management Program




This case study details the implementation of a performance management program - what are the benefits of IT performance measurement? why is performance management important? what are the critical success factors of an IT Performance Management Program? what are the key component of an IT Performance Management Program? how to build an IT Performance Management Program?

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  IT Metrics     it performance     IT Performance goals     IT Performance management     IT Performance measurement     it performance measures     IT Performance metrics     IT Performance model     it value measurement     measure IT roi     measure IT value     measurement of IT value     performance definition     performance management     performance management metrics     performance measurement system  

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