This comprehensive guide and toolkit takes a holistic view of organizational performance and proposes a framework to create capabilities to drive it. Often, we miss the forest for the trees by focusing on only one aspect or capability of performance or value. Strategy or process or organization but rarely on all. This toolkit fixes that issue and will help your organization create sustainable results.
The business capability management toolkit discusses the following key organizational capabilities
- Leadership
- People
- Culture
- Relationships
- Information Technology
- Assets
- Structures