This annual survey tracks CIO priorities, trends, and opportunities. This year's focus is on the impact of the pandemic on the IT Organization and its leader, the CIO.
This CIO Survey explores the impact of the pandemic on business, the future of work, the IT Organization and the CIO.
Here are the key business and IT trends identified:
- Massive spike in IT Budgets driven by the pandemic - new customer strategies to remote work and enhanced security measures
- Feast or famine by industry sector; some need new business models while others are dealing with demand driven operational challenges
- The digital divide widens - digital leaders thrived and increased their investments in digital while their non-digital peers suffered and reduced their investments
- A spike in cyber crime driven by remote work
- Location independence for employees while a global talent pool for employers
- Increased focus on diversity
- The CIO role continues to evolve with the increased influence of technology on business
- The pandemic changed everything but the basics - the board's priorities remained the same. The innovation lever assumed significance.
The net takeaway for a CIO? Innovation holds the key to influence that holds more sway than control.