Creating an Information Technology Balanced Scorecard (BSC) covers the following:
- What is a Balanced Scorecard?
- Process and Approach to create a balanced scorecard
- What are some Quality Management Frameworks?
- How is the balanced scorecard linked to ITIL?
- What are the benefits of using the balanced scorecard?
- IT Balanced Scorecard example
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Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf. 1