What is the value of knowledge assets? This is just one example of intangible assets that are present in all IT projects. The task of creating a business case for IT investments is complicated because if one were to leave intangibles out the results could be catastrophic. This framework helps overcome this issue with quantifying the value of all assets.
This framework is applied to a real-life problem in a global corporation to test its efficacy. This case study can help you evaluate the usefulness of this framework.