This IT Strategic Plan was created to effectively and efficiently manage the enterprise's information technology portfolio to deliver more services for lesser cost. The foundation of this strategic planning is the basic principle: information technology is not a cost to be controlled but an investment to be managed.
This IT Strategy Plan focused on using IT to:
- Enhance the effectiveness of customer service
- Improve service delivery
This planning helped identify critical IT issues in the following areas:
- Regulatory compliance
- Disaster recovery
- Funding
- Support
- Personnel
- Purchasing
- Security
- Technology
- Vendors
- Training
Downloaded 16 times
