Introduction to ITIL


This document provides an in-depth overview of The Infrastructure Library (ITIL) - what is it? why is it important? how can it add value for your enterprise? what is the ITIL ecosystem? Excellent introduction for the CIO who wants to get started with ITIL. (150 pages)


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Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf. 1



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