IT As a Service Provider (Part 1)

A service provider operating model for the IT Organization

This paper discusses the role of the IT Organization as a service provider - identify business demand and build, buy, deploy, and maintain supporting solutions. This is the traditional role for IT. It hasn't gone away as it is the foundational role for IT no matter how digital or disruptive we want it to be. Business IT Alignment, someone?


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IT As a Service Provider (Part 1)

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IT As a Service Provider (Part 1)

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