IT Governance Metrics




Using the Balanced Scorecard (BSC) framework to measure and monitor value delivered through IT Governance.

This presentation uses the Balanced Scorecard (BSC) framework to measure IT Governance value:
- What is I.T. Governance?
- What is the Balanced Scorecard Framework
- Case study: using the I.T. Balanced Scorecard (BSC) at GLI
- Issues in I.T. Governance Metrics


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