ITIL Background


ITIL background presentation covers the following:

  • Background of ITIL
  • Business needs for ITIL
  • Benefits of ITIL
  • ITIL V3 Overview
  • Consequences of process implementations
  • Relationship between ITIL and ISO20000

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Related:
  1. ITIL Inside: Integrating ITIL Into Existing Organizational Practices
  2. Introduction: ITIL Version 3 and the ITIL Process Map V3
  3. Mapping ITIL to the Real World
  4. ITIL Quick Reference Poster
  5. What Must Managers Know About ITIL?
  6. An Introduction to ITIL
  7. ITIL Best Practices In SAP Environments
  8. Has ITIL Come of Age?
  9. Overview of ITIL V3
  10. ITIL Self Assessment
  11. ITIL Case Study: When best practices meet organizational culture!
  12. The Skinny on ITIL

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