This paper discusses the use of ITIL to build business value in a recession - cut costs without paring down forward movement in transforming your business.
Can ITIL help organizations trim fat without cutting muscle? Can ITIL add to the value of outsourcing and off-shoring activities? Can ITIL help with business transformation? Can ITIL help with the move to "cloud computing?"
This paper discusses the use of ITIL to build business value in a recession - cut costs without paring down forward movement in transforming your business.