Rethinking measurement: More than evaluating performance




Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what's more, developing the right measures and using measurement data must be iterative and highly interactive.

Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what's more, developing the right measures and using measurement data must be iterative and highly interactive.
Read the report>>


Download
Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.

Must login to download

Categories
,
Tags
  Demonstrating the Value of IT     it roi     IT ROI metrics     it value measurement     it value metrics     measure IT roi     measure IT value  

Related

 A Framework for IT Value for Not For Profit Organi... NULL
 A Framework to Calculate Data Center Total Cost of...  An improved method for measuring Total Cost of Ownership of data center and network room physical infrastructure and relating these costs to the...
 A Framework to Measure IT Value NULL
 A Primer on Earned Value Management (EVM)  Overview of Earned Value Management (EVM) - what is EVM? Why should we use EVM? How to use EVM? This paper presents in an easy to understand la...
 A Primer on Economic Value Added (EVA) Framework An excellent guide to Economic Value Added (EVA) - it introduces the framework and provides good guidance on it use. The handbook approaches the topic...
 A Primer on IT ROI NULL
 A Public Value Framework For Government IT NULL
 A Public Value Framework for Government IT Assessm... "This framework is designed to assist government IT executives and analysts in understanding and measuring the value to the public of government IT in...
 A Tutorial on Return on Investment (ROI) NULL
 Aligning Business and Information Technology throu...
An Introduction to WiBe IT Value Framework  This presentation provides an introduction to the WiBe 4.0 framework: - History of the WiBe Framework - Key concepts - WiBe Framework criteria -...
 An Overview of Value Measuring Methodology (VMM) NULL
 Assessing Value of IT Innovations How do you assess the value created by IT in the private sector? In the public sector? Is there a common framework that can be employed for both? Down...
 BT Tunes IT ROI How did BT get a 19% improvement in unit cost at the same time it achieved 15% increase in customer satisfaction? How did they do it in one year!! Rea...
 Building an Effective IT Performance Management Pr... NULL
Do NOT follow this link or you will be banned from the site!