Vendor Relationship Management Guide


This guide provides useful advice on creating partnerships with key solution providers. These alliances improve delivery quality and benefit realization at the same time sharing risks with key suppliers.


Partnership with suppliers is a change in the old paradigm of customer-vendor relationships. It requires a fundamental change in thinking and attitude before new processes and technologies are placed to realize this vision. This guide provides advice on creating such a shift, its consequences and mitigating risk during the transition.




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