What does it mean to run IT like a business? Does IT deliver more value running as a function or as a business? What are the leading practices to transform an internal function into a business? This paper helps us answer these questions, and more. It provides invaluable insights into the model of turning a function into a business, and is a MUST READ for a CIO.
Note: This research paper has not been written for the IT Organization, however it contains insights that are application to IT, and to any internal function that wants to transform itself into a value driven entity.