Why is Running IT like a Business so Difficult?

CIOs want to run their information technology organizations like a business because it not only creates superior value but also communicates this value to the other parts of the business effectively. So, what are the challenges they face in implementing this model of IT operations? This survey studied this issue and provides specific challenges IT organizations face in their implementation of a business like operating model. CIOs can learn from this challenges and provide effective responses to improve their chances of success.