An in-depth discussion on the practical application of artificial intelligence in the enterprise.
Fundamental to successful service innovation is an understanding that the service chain is a business process that must be integrated.
The IBM Intelligent Utility Network (IUN) is IBM’s instantiation of the “smart grid,” providing solutions that can enable new business models.
Learn how a Financial Services company with over 3,600 local branch offices maximized service visibility for individual branches using IBM’s BSM solutions.
This whitepaper details how Aviva Health met its target of doubling its business in three years while improving customer service without increasing costs.