Chapter

Resources on Business Case Process

A business case process is a set of steps that organizations follow to develop, evaluate, and implement business projects or investments. A well-defined business case process can help organizations make informed decisions about how to invest their resources and ensure that proposed projects or investments align with the organization’s strategic goals and priorities. Here are some critical steps that could be included in a business case process:

Identify the problem or opportunity: The first step in the business case process is to identify the problem or opportunity the proposed project or investment seeks to address. This step could include market trends, changes in customer needs, or new technologies that could be leveraged.
Define the objectives and scope: The next step is to define the objectives and scope of the proposed project or investment, including the expected goals and outcomes.
Conduct market research: Market research should be conducted to assess the feasibility of the proposed project or investment and to identify potential risks and challenges.
Develop the business case: The business case should be developed, which should include a detailed analysis of the costs, benefits, risks, and opportunities associated with the proposed project or investment.
Evaluate the business case: The business case should be evaluated to determine whether the proposed project or investment is aligned with the organization’s strategic goals and priorities and whether the benefits outweigh the costs and risks.
Obtain approval: Once the business case has been evaluated, it should be presented to senior leadership for approval. If approved, the project or investment can move forward.
Implement the project or investment: The project or investment should be implemented according to the plan outlined in the business case. This step may involve establishing project teams, allocating resources, and managing risks.
Monitor and evaluate: The project or investment should be monitored and evaluated over time to ensure it achieves the expected outcomes and benefits. If necessary, adjustments may need to be made to the project or investment plan.

A business case process is critical for organizations to make informed decisions about investing their resources. By following a well-defined process that includes steps such as problem identification, objective and scope definition, market research, business case development, evaluation, approval, implementation, and monitoring and evaluation, organizations can ensure that proposed projects or investments are aligned with their strategic goals and priorities, and are likely to generate positive returns.

The Business Case Process category is a comprehensive collection of resources, articles, and documents designed to provide CIOs, IT executives, and decision-makers with an in-depth understanding of the various stages and activities involved in developing, evaluating, and implementing IT-related business cases. This section of our CIO Reference Library focuses on providing insights, best practices, and tools to help you navigate the complexities of the business case process, ensuring that your technology investments are well-planned, strategically aligned, and capable of delivering maximum value to your organization.

A well-executed business case process is essential for making informed decisions about IT projects and initiatives, securing stakeholder buy-in, and driving successful outcomes. The Business Case Process category aims to equip you with the necessary knowledge and tools to manage each stage of the process effectively, from identifying the problem or opportunity and gathering data to evaluating alternatives and presenting the final business case for approval.

Key topics covered in this category include:

Overview of the business case process and its importance in IT decision-making
Identifying and articulating the problem or opportunity addressed by the IT project
Gathering and analyzing data to support the business case
Developing and evaluating alternative solutions
Estimating costs, benefits, and ROI of technology investments
Assessing and managing risks associated with IT projects
Aligning the business case with organizational goals and business strategy
Presenting the business case for approval and securing stakeholder buy-in
Monitoring and reviewing the implementation of approved business cases
Continuous improvement and lessons learned from the business case process

The Business Case Process category is regularly updated with new content, ensuring that it remains a valuable and current resource for CIOs and IT executives as they work to drive their organizations’ digital transformation and achieve success through effective management of the business case process.

How to Build a Better Business Case

This presentation discusses the key building blocks of a business case and the steps needed to assemble them into a meaningful instrument to communicate the value proposition of an initiative.

How to Write a Good Business Case

This guide to writing good business cases first discusses what is a good business case and then describes the process for creating one with numerous references to resources for creating business cases.

Business Case Process Guide

This guide is focused on the process more than the content of an investment business case. It provides templates and examples to illustrate the business case preparation and approval process. You will have to sift through some situation specific information to leverage this document but it is worth it.

Please login to unlock all 16 posts in Resources on Business Case Process

Featured

Please visit the CIO Wiki for comprehensive coverage of IT Management terms and concepts.

Join The Largest Global Network of CIOs!

Over 75,000 of your peers have begun their journey to CIO 3.0 Are you ready to start yours?
Mailchimp Signup (Short)