This research study determined that organizations that clearly define sources of value provide superior value to customers – consequently, creating more business value. To prove its point, the researchers developed metrics to quantify value discipline choice and clarity and explored the relationship between market orientation and value discipline clarity. Can these lessons be applied to an IT Organization?
This research paper proposes a framework for better information technology (IT) portfolio management decisions – the framework introduces an IT Portfolio Management Maturity Index to assess the level of maturity of an IT organization and a model to examine portfolio and investment decision rationality. The proposed framework can be used as a benchmark for managers to understand how to allocate IT resources most effectively.
This whitepaper discusses the importance of profitability and cost management – PCM drives business performance by discovering drivers of cost and profitability, empowering users with visibility and flexibility, and improving resource alignment – and introduces the profitability and cost management maturity life cycle with the goal of every organization being to reach the end stage aka "management excellence"
This presentation provides an introduction to ITIL library – what is ITIL? what is the history of ITIL? what are its key module?
This paper proposes a process for information technology (IT) strategy implementation.
The author presents a set of questions that a CIO should ask their enterprise architecture team to make sure that their enterprise architecture is designed to deliver business value.
This presentation makes the case for CIO leadership in web 2.0 – first, it lays the foundation through a discussion on best practices that lead to successful communities and then illustrates them through case studies. CIOs have a real opportunity to get a seat at the table by learning, communicating and implementing the business value of web 2.0
A quick discussion on outsourcing – why outsource? what to outsource? whom to outsource it to? it is all about business value – outsourcing helps an organization focus on their core competencies so the promise is that creates more business value.
This case study highlights the objective, decision making process, pros and cons, and lessons learnt in outsourcing/offshoring a core capability.
This primer introduces electronic business value framework (EBV) which helps an organization identify, select and fund e-commerce opportunities based upon their potential for business value creation.