IT Performance Measurement Dilemma
This paper discusses the three critical issues at the heart of the performance measurement puzzle – what to measure? how to measure? How to connect measurement with business results?
CIO Knowledge Base – Page 302
All Resources in: CIO Knowledge Base
Public Value Assessment Tool (PVAT) Guide
Learn how to optimize public value in your agency’s IT portfolio. This guide offers a structured methodology for assessing and prioritizing government IT initiatives, providing CIOs with actionable insights for effective decision-making.
Enterprise Architecture For Competitive Advantage
This presentation makes the connection between business value, competitive advantage, IT Governance, IT Governance frameworks, business it alignment, and enterprise architecture. Good Discussion.
Best Practices for Shared Services Chargeback
This presentation discusses best practices for shared services chargeback – what is the objective? how to go about it? what are alternative models/frameworks/methodologies for chargeback? – with illustrative examples.
Strategic IT Financial Management
This paper examines a strategic approach to financial management, why it is needed, and how such an approach leads to higher organizational performance by maximizing innovation.
A Business Case Framework for Risk Management
This paper introduces a framework to create a business case for corporate risk management decisions – connecting risk management strategies with shareholder value.
e-Book – A Framework for Cost Management
This e-book details a business driven framework for cost optimization. An excellent resource for the CIO to understand how to cut fat without touching muscle. MUST Read! (550+ pages)
Public Return on Investment (ROI)
How do you measure return on investment in the public or government or not for profit sector that do not produce revenues or profits and differentiation is really not a factor? Public Return on Investment (ROI) is a framework for measuring value of IT investments in these environments.
How to Align Security with Strategic Business Objectives
This guidebook, based upon PwC’s SecurityATLAS framework, helps set a vision for security, communicate it effectively, and implement it efficiently.
A Market Driven Business IT Alignment Framework
This paper introduces a framework to align information technology with business based upon market demands – focus resources on IT initiatives that best meet market demands and stay away from those that do not.