CIO Knowledge Base – Page 302

All Resources in: CIO Knowledge Base

Measuring Return on Government IT Investments

This paper presents a comparative analysis – describes the similarities and differences – of key frameworks, methodologies, approaches for evaluating the return on investment on government it.

IT Performance Measurement Dilemma

This paper discusses the three critical issues at the heart of the performance measurement puzzle – what to measure? how to measure? How to connect measurement with business results?

Best Practices for Shared Services Chargeback - featured image

Best Practices for Shared Services Chargeback

This presentation discusses best practices for shared services chargeback – what is the objective? how to go about it? what are alternative models/frameworks/methodologies for chargeback? – with illustrative examples.

Strategic IT Financial Management

This paper examines a strategic approach to financial management, why it is needed, and how such an approach leads to higher organizational performance by maximizing innovation.

e-Book – A Framework for Cost Management

This e-book details a business driven framework for cost optimization. An excellent resource for the CIO to understand how to cut fat without touching muscle. MUST Read! (550+ pages)

Public Return on Investment (ROI)

How do you measure return on investment in the public or government or not for profit sector that do not produce revenues or profits and differentiation is really not a factor? Public Return on Investment (ROI) is a framework for measuring value of IT investments in these environments.

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