CIO Knowledge Base – Page 314

All Resources in: CIO Knowledge Base

Making the Pricing Decision

This presentation discusses in depth the factors governing pricing decisions and how to use them to gain competitive advantage. Excellent read!

Introduction to Gartner Business Value Model

This paper introduces Gartner’s business value model is a framework to measure business performance – designed to help business IT alignment, project portfolio prioritization, and communicating the value of IT to the business. The Business Value Model supports the Balanced Scorecard, Six Sigma, Economic Value Added, agility and other methodologies.

Setting a Price for Services

This presentation discusses the objectives and factors governing pricing of services and tries to make the connection between price and value.

Total Value of Opportunity Methodology

This paper introduces Gartner’s Total Value of Opportunity (TVO) methodology “a metrics-based, standard methodology for comprehensive investment analysis of any IT-enabled business initiative.”

IT Service Cost Allocation

This presentation discusses internal service cost allocation -what is cost allocation? what are the objectives of cost allocation? how to perform cost allocation using a framework and process?

Creating an Effective Disaster Recovery Strategy

This whitepaper examines the business value of operational continuity – including the increasing regulatory expectations – and exposes common technical and business flaws in disaster recovery strategies.

Successful IT Organizations

This presentation discusses the key elements, a maturity model, and key performance metrics to monitor and control a successful IT organization.

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