CIO Knowledge Base – Page 314

All Resources in: CIO Knowledge Base

Setting a Price for Services

This presentation discusses the objectives and factors governing pricing of services and tries to make the connection between price and value.

Total Value of Opportunity Methodology

This paper introduces Gartner’s Total Value of Opportunity (TVO) methodology “a metrics-based, standard methodology for comprehensive investment analysis of any IT-enabled business initiative.”

IT Service Cost Allocation

This presentation discusses internal service cost allocation -what is cost allocation? what are the objectives of cost allocation? how to perform cost allocation using a framework and process?

Creating an Effective Disaster Recovery Strategy

This whitepaper examines the business value of operational continuity – including the increasing regulatory expectations – and exposes common technical and business flaws in disaster recovery strategies.

Successful IT Organizations

This presentation discusses the key elements, a maturity model, and key performance metrics to monitor and control a successful IT organization.

Selecting the Right Client Architecture

This presentation discusses the drivers of client architecture decision, technologies that offer the best combination of features and manageability, and, the relative strengths of each.

Introduction to Price Analysis

This presentation discusses price analysis in depth – what is price analysis? why perform price analysis? how to perform price analysis?

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