How Not to Botch Social Media
Conversations about your business are taking place every day on blogs, forums, and social media sites. What do you do about them? This whitepaper discusses dos and don’ts of managing conversations about your brand.
CIO Knowledge Base – Page 318
All Resources in: CIO Knowledge Base
SEO Best Practices
This whitepaper discusses 30 practical tips and tricks to get search engine optimized – written in a language that senior executives can understand.
Is your Website Making Sales Calls?
This white paper discusses using your web presence to build trust and turn online relationships into sales leads – perhaps, closing sales as well?
Managing Business Risks of Social Media
This paper makes the case for senior leaders in every organization to understand the risks associates with the social media revolution and have a clear plan to monitor, manage and mitigate threats that can and will occur.
Making the Most of the Social Media Opportunity
This paper discusses a study into the opportunities and risks of social media and creating a sound social media policy for your organization.
Social Media Policy
This presentation discusses best practices for setting a social media policy for your organization based upon use cases – social media use by employees creates opportunities and has risks and those organizations that manage these risks reap the benefits. Good discussion.
How to Price IT Services
This presentation discusses pricing for services. The lessons here are applicable to pricing for information technology services as well.
The Performance Based Management Handbook – Volume 2
Volume 2: Establishing an Integrated Performance Measurement System<br />
The Performance Based Management Handbook – Volume 3
The Performance Based Management Handbook – Volume 3.
The Performance Based Management Handbook – Volume 4
The Performance Based Management Handbook – Volume 4