This presentation discusses implementing effective pricing strategy for services, describes revenue management and details putting service pricing into practice. The principles can be adapted for IT as a business – internal services organization.
This presentation discusses a research study into pricing objectives and methods used in the service sector in Greece. It includes a good discussion on the different pricing objectives and methods before applying them to the service sector it studied. This discussion can be adapted to arrive at appropriate pricing methods for IT as an internal services business.
This presentation describes some leading practices for financial management at information technology organizations – the model is IT as an internal business or internal service organization.<br /><br />Good discussion.
This presentation discusses concepts, best practices, business case, and implementation guidelines for continuous auditing. It presents a case study to depict the practical application of these concepts.
An overview of information technology security – define information security, detail functional areas, discuss security standards and regulations, describe testing techniques for IT security audits, and information security organization maturity levels. This presentation also presents case studies to illustrate theory being practiced.
This overview offers an in-depth look at ITIL V3 and its role in shaping modern IT service management practices, including integration with other key frameworks.
This case study illustrates the use of an enterprise connected view (ECV) for corporate governance.
This presentation describes and defines business it alignment and outlines steps to achieve business alignment.
This presentation makes the case for information technology (IT) governance, introduces two key IT governance frameworks namely, COBIT and Val IT and discusses how these
This case study discusses a three step process to implement an it governance capability that aligns with business goals.