CIO Knowledge Base – Page 341

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Clarifying the Role of the CIO

The authors propose that there are five different models/types of CIOs – utility, evangalist, innovator, facilitator, and agile – and the best one for an organization is determined by the role IT plays in business strategy and leadership maturity.

When Disaster Planning Fails

This article takes the example of Northrop Grumman’s experience due to hurricane Katrina – when its disaster planning failed and cost the company $1B – to discuss creating disaster recovery plans, assessing preparedness, and recovering after a disaster if the plan fails!

What Helps Business IT Alignment?

The author’s research hints at three things with business it alignment: 1) alignment improves organizational performance 2) formal organizational structure alignment does not help 3) informal organizational alignment does have a positive impact!

The CIO as Business Technology Strategist

This article discusses the emerging Chief Information Officer (CIO) role of business technology strategist and its relationship with the three traditional IT manager roles – informational, decisional and interpersonal.

IT Innovation for Competitive Advantage

This article details the use of innovation in information technology at United Parcel Service (UPS) to create competitive advantage. The discussion focuses on five specific business opportunities enabled by IT that created value for the organization.

Designing an IT Architecture for the Global Enterprise

This article discusses designing an Information Technology (IT) Architecture to meet the seemingly paradoxical demands of organizational flexibility and product standardization – the former helps an organization quickly adapt to business change thereby creating the maximum shareholder value while the latter helps reduce cost of business operation.

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