The authors propose that there are five different models/types of CIOs – utility, evangalist, innovator, facilitator, and agile – and the best one for an organization is determined by the role IT plays in business strategy and leadership maturity.
This article describes how HP implemented a knowledge sharing culture to support a knowledge management system using web based collaborative technologies.
This article takes the example of Northrop Grumman’s experience due to hurricane Katrina – when its disaster planning failed and cost the company $1B – to discuss creating disaster recovery plans, assessing preparedness, and recovering after a disaster if the plan fails!
The author’s research hints at three things with business it alignment: 1) alignment improves organizational performance 2) formal organizational structure alignment does not help 3) informal organizational alignment does have a positive impact!
This article uses the case of Indian outsourcing company Infosys to explore the question "are time zone differences good or bad in offshore outsourcing?"
This article discusses the emerging Chief Information Officer (CIO) role of business technology strategist and its relationship with the three traditional IT manager roles – informational, decisional and interpersonal.
The authors’ research provides interesting insight into business it alignment: There is no silver bullet to business it alignment Business it alignment requires six interrelated
This article details the use of innovation in information technology at United Parcel Service (UPS) to create competitive advantage. The discussion focuses on five specific business opportunities enabled by IT that created value for the organization.
This article discusses designing an Information Technology (IT) Architecture to meet the seemingly paradoxical demands of organizational flexibility and product standardization – the former helps an organization quickly adapt to business change thereby creating the maximum shareholder value while the latter helps reduce cost of business operation.