Knowledge Management Implementation Case Study
This article describes how HP implemented a knowledge sharing culture to support a knowledge management system using web based collaborative technologies.
CIO Knowledge Base – Page 341
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When Disaster Planning Fails
This article takes the example of Northrop Grumman’s experience due to hurricane Katrina – when its disaster planning failed and cost the company $1B – to discuss creating disaster recovery plans, assessing preparedness, and recovering after a disaster if the plan fails!
IT Project Management Best Practices
This article collates project best practices gained from 99 project retrospectives across 74 different organizations over 7 years.
The CIO as Business Technology Strategist
This article discusses the emerging Chief Information Officer (CIO) role of business technology strategist and its relationship with the three traditional IT manager roles – informational, decisional and interpersonal.
Factors the Influence Business and IT Alignment Success
The authors’ research provides interesting insight into business it alignment: There is no silver bullet to business it alignment Business it alignment requires six interrelated
IT Innovation for Competitive Advantage
This article details the use of innovation in information technology at United Parcel Service (UPS) to create competitive advantage. The discussion focuses on five specific business opportunities enabled by IT that created value for the organization.
Managing Dispersed Expertise in Offshore Outsourcing
 This article uses the practices implemented by Indian outsourcing company Tata Consultancy Services (TCS) to discuss the issue of managing knowledge and expertise spread across organizational and geographic boundaries in an offshore outsourcing arrangement.
Designing an IT Architecture for the Global Enterprise
This article discusses designing an Information Technology (IT) Architecture to meet the seemingly paradoxical demands of organizational flexibility and product standardization – the former helps an organization quickly adapt to business change thereby creating the maximum shareholder value while the latter helps reduce cost of business operation.
What Helps Business IT Alignment?
The author’s research hints at three things with business it alignment: 1) alignment improves organizational performance 2) formal organizational structure alignment does not help 3) informal organizational alignment does have a positive impact!
Are Time Zone Differences Good or Bad in Offshore Outsourcing?
This article uses the case of Indian outsourcing company Infosys to explore the question "are time zone differences good or bad in offshore outsourcing?"
