CIO Knowledge Base – Page 343

All Resources in: CIO Knowledge Base

Linking IT Balanced Scorecard to Business Objectives

This paper discusses and describes the development and implementation of a departmental BSC within an Information Services Division (ISD) of a Canadian financial group. It also uses an IT BSC maturity model to determine the maturity level of the IT BSC under review.

Creating People Advantage

This report presents the findings of a survey on 22 key human resource topics. It also provides case studies on specific company initiatives and a supplement on fostering diversity for business value (not just for legal or social reasons)

A Framework for Social Analytics

This paper outlines the key challenges of social data, proposes a value-based framework for social analytics, and recommends clear and pragmatic steps that companies engaged in social media must follow to ensure they are gaining insights, measuring effectively, interpreting accurately, and taking appropriate action—both today and in the longer term.

Technology Trends 2011

Deloitte’s Technology Trends 2011: A Federal Perspective report provides government leaders with a fresh look on the top ten technology trends that are expected to impact their constituents and organizations over the next 18 to 36 months.

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