Best Practices in Data Center Outsourcing
This research paper discusses the outsourcing life cycle, what should be outsourced, and best practices for data center outsourcing.
CIO Knowledge Base – Page 343
All Resources in: CIO Knowledge Base
Best Practices in High-Performance Outsourcing
This paper discusses the key learning/best practices, that lead to high performance outsourcing, gleaned from the masters i.e. executives who have been there, done that and can claim success in the world of outsourcing services! 
Linking IT Balanced Scorecard to Business Objectives
This paper discusses and describes the development and implementation of a departmental BSC within an Information Services Division (ISD) of a Canadian financial group. It also uses an IT BSC maturity model to determine the maturity level of the IT BSC under review.
Compliance Reporting using a Balanced Scorecard
This paper explores the use of the balanced scorecard for holistic compliance reporting.
Strategy Mapping in Practice: Implementing Balanced Scorecards in Diverse Organizations
Uncover the practical application of Balanced Scorecards in different organizations, showcasing how they effectively align strategies with operational goals.
Information Technology Strategic Plan (U of Utah)
This Information Technology Strategic Plan sample (U of Utah) provides a good template to build an IT Strategy.
Service-Oriented Enterprise Reference Architecture: A Guide for Modern Organizations
This white paper provides insights into building a Service-Oriented Enterprise Reference Architecture, focusing on overcoming integration challenges in complex IT environments.
Enterprise Architecture Reference Models: A Shared Vision for Service-Oriented Architectures
This analysis offers insights into Enterprise Architecture Reference Models, emphasizing their application in service-oriented and net-centric environments for effective system governance.
Creating People Advantage
This report presents the findings of a survey on 22 key human resource topics. It also provides case studies on specific company initiatives and a supplement on fostering diversity for business value (not just for legal or social reasons)
A Framework for Social Analytics
This paper outlines the key challenges of social data, proposes a value-based framework for social analytics, and recommends clear and pragmatic steps that companies engaged in social media must follow to ensure they are gaining insights, measuring effectively, interpreting accurately, and taking appropriate action—both today and in the longer term.