The Real Business Case for Service Oriented Architecture (SOA)
Where is the beef Service Oriented Architecture (SOA)? Is the benefit in reuse? Is it in interoperability? Management of business? This presentation evaluates the business
CIO Knowledge Base – Page 351
All Resources in: CIO Knowledge Base
A Framework for Social Media Policy
This report describes a framework based upon eight "essential" elements that governments need to consider when developing a social media policy – can be adapted for commercial/for profit enterprises as well.
Employment Law Issues in Social Media
This presentation discusses the legal issues arising out of the use of social media – before, during and after – in employment.
Best Practices for Social Media Strategy
This article discusses the legal issues and best practices for social media use by the utilities industry. 
Understanding Key Concepts in Business and IT alignment
This paper, written for CIOs and IT strategists, presents a conceptual view that helps with designing and evaluating IT strategies, and helps build business cases for IT.
Enterprise Architecture for Business-IT Alignment
This paper presents an enterprise architecture methodology – Systemic Enterprise Architecture Methodology (SEAM) – for business it alignment.
Connecting Business IT Alignment and IT Service Management
This presentation makes the connection between information technology service management (ITSM) and business it alignment.
5 Social Media Best Practices
This whitepaper discusses five best practices for business to business (B2B) marketing.
Using Social Media for Human Resources
How do HR professionals and HR consultants use social media and Web 2.0 technologies? A survey of HR professionals found that many of them are
Developing a Social Brand
This paper discusses the concept of brand in the context of social media. It defines the concept of a social ecosystem and describes the steps
