Where’s the Value in ITIL V3?
This whitepaper discusses the value of ITIL V3 versus ITIL V2 to help answer the question: should we migrate to ITIL V3?
CIO Knowledge Base – Page 355
All Resources in: CIO Knowledge Base
An Introduction to ITIL V2 and V3
Explore the world of ITIL V2 and V3 through this comprehensive presentation. Learn how to effectively align IT services with business needs, debunk ITIL myths, and balance IT demand and supply.
Web 2.0 Bible
 This in-depth study (302 pages) reviews the roll-out of User Created Content (UCC) aka Web 2.0 and its economic, social, technical and legal challenges.
Strategies for Addressing Social Media Risks
Initiated as a consumer-oriented technology, social media is increasingly being leveraged as a powerful, low-cost tool for enterprises to drive business objectives such as enhanced
Social Networking and Its Effects on Companies and Their Employees
This research reviews the use of social media networks by people while on the job. This use is of concern to some employers. This research
How to Measure Business IT Alignment?
his guide offers an in-depth exploration of Business-IT Alignment, focusing on practical tools and strategies to bridge gaps between business goals and IT infrastructure.
Business IT Alignment Maturity Model Poster
This one page poster describes a Business IT Alignment Maturity Model.
Business IT Strategic Alignment Maturity Model
This presentation discusses business it alignment maturity – what is business it alignment? why is business it alignment difficult to achieve? how to assess business it alignment?
Strategic Information Systems Planning (SISP)
This paper proposes a process for strategic information systems planning (SISP) based upon existing research on the topic.
Social Media Legal Issues
This paper discusses legal issues with social networking and web 2.0 that employers, employees, parents and students must consider before diving head first into the 21st century.