Optimizing the Business Value of Information Technology
Very good discussion on IT Value and ROI measurement.
CIO Knowledge Base – Page 474
All Resources in: CIO Knowledge Base
Cost Saving Drivers
Need a list of cost saving drivers? Read On…
A Structured Methodology for Developing IT Strategy
Take the complexity out of IT strategy development with this structured methodology. Drive alignment with business objectives, optimize resource allocation, manage risks, and effectively communicate your plan to stakeholders.
Demystifying Project Portfolio Management (PPM)
Project Portfolio Management is a critical concept and tool for IT Managers. Have you cut through the hype so you can use this tool?
3rd Generation Balanced Scorecard
An excellent presentation on using Balanced Scorecard for Performance Management.
Getting Real About Customer Lifetime Value
Managing for customer lifetime value is a wonderful ambition but remains a pipe dream for most companies.
Return on Investment (ROI) Analysis for Government IT
Your tax dollars at work? Can “Government”, “analysis” and “results” be used in the same sentence? We report, you decry!
Identifying what should be changed: How public officials and military leaders can choose wisely
Component business modeling techniques can help government agencies and the military in mapping our changes to adapt to shifting needs in their missions and structures.
Customer Lifetime Value Toolkit
What is the lifetime value of a "customer"? Use this simple but powerful toolkit to get an answer.
2007 IT Strategy Plan For State Government
A sample IT Strategy Plan for a state government. Good read.