Return on Investment (ROI) Analysis for Government IT
Your tax dollars at work? Can “Government”, “analysis” and “results” be used in the same sentence? We report, you decry!
CIO Knowledge Base – Page 475
All Resources in: CIO Knowledge Base
Identifying what should be changed: How public officials and military leaders can choose wisely
Component business modeling techniques can help government agencies and the military in mapping our changes to adapt to shifting needs in their missions and structures.
Customer Lifetime Value Toolkit
What is the lifetime value of a "customer"? Use this simple but powerful toolkit to get an answer.
Demystifying Project Portfolio Management (PPM)
Project Portfolio Management is a critical concept and tool for IT Managers. Have you cut through the hype so you can use this tool?
Introduction to Earned Value Management (EVM)
A presentation on the Earned Value Management (EVM) methodology. Good read!
Corporate Valuations and Customer Lifetime Value
What is the connection between shareholder value and customer lifetime value? Read On…
Analysis: Strategic Alignment with the Balanced Scorecard
This analysis explains how CIOs can employ the Balanced Scorecard to bridge the gap between strategic objectives and IT performance. It includes practical steps, real-world examples, and tips for implementation, ensuring that technology investments clearly reflect and support business goals.
SCRUM and CMMI: An Assessment of Compatibility
This detailed study offers a deep dive into how Scrum, an agile methodology, aligns with CMMI, a process improvement framework, highlighting the practicalities and challenges of their integration in software development processes.
Measuring Information Productivity
Excellent paper on IT value measurement. This framework powered Baseline’s 500. Very informative.
Adding Value to the IT Organization
Managing IT like a business? Here is another tool to assist you.
