Kiss and Make Up
This article introduces the concept of a “1 percent” IT Organization. Is this a meaningful concept?
CIO Knowledge Base – Page 478
All Resources in: CIO Knowledge Base
Information Technology Strategy: Three Misconceptions
Dr. Glaser discusses the three common misconceptions about IT Strategy.
Influences on IT Strategy
Excellent overview of IT Strategy and things that have an influence on its outcome. Must read!
Rethinking measurement: More than evaluating performance
Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what’s more, developing the right measures and using measurement data must be iterative and highly interactive.
Business IT Alignment Maturity Model
Prof. Luftman has proposed a maturity model for Business IT Alignment. Does that model cover the entire value chain? The author proposes a model that plugs this hole
Ensuring Merger Success with a Pre-Merger IT Diagnostic
Post merger integration used to be the buzz word and imperative for merger success. This whitepaper helps focus on the "golden window" of opportunity. Surprise – it lies before the merger!
IT Powered Growth
How to pull out of an information technology tailspin!
Turning shoppers into advocates: The customer focused retail enterprise
Despite good intentions, what retailers deliver is not always what shoppers want. Bringing customer insights into everyday operational decisions can help retailers close the gap.
A Winning Sourcing Model
Suppliers are the lifeblood of many – all? – companies. The question is: how to forge a win-win relationship with them? This article provides much needed guidance.
A Framework for IT Investment Management
A framework for IT Investment Management – also covers the process and maturity model. Must Read!