CIO Knowledge Base – Page 479

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Rethinking measurement: More than evaluating performance

Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what’s more, developing the right measures and using measurement data must be iterative and highly interactive.

A Winning Sourcing Model

Suppliers are the lifeblood of many – all? – companies. The question is: how to forge a win-win relationship with them? This article provides much needed guidance.

IT Strategy Sample: City of York

A key objective of planning for information technology in the enterprise is to optimize existing technology. For example, this IT Strategy Plan, accomplishes this by

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